Role: Associate Analyst
Requirements:
1)Demonstrate excellence in customer service skills by keeping a positive, caring, can-do attitude toward our customers.
2)Address and resolve customer concerns and issues in a timely manner.
3)Document all events and interactions in SalesForce by creating, tracking, and closing cases when issues are resolved.
4)Interact with customers through various channels including phone, chat, and email to address and resolve concerns and issues.
5)Dedicate yourself to the success and satisfaction of our customers and our business.
Eligibility Criteria:
1)B.Tech/BCA/MCA/B.Sc (CSE/IT) graduates.
2)Year of passing: Not Mentioned.
Skills Required:
1)Must have a good working knowledge of Windows/Mac OS and its components.
2)Good knowledge in HTML & CSS.
Salary: 3 to 6 LPA
Location: Hyderabad
Apply link:
Tags
Global Logic