Foundever Hiring Customer Service Representative

Instructions To Be Followed Before Applying for the Job:

Read the Job Description:
 Start by carefully reading the job description. Make sure you understand what the job involves.

Check Your Skills: Compare the skills they're looking for with what you know how to do. Figure out where you're strong and where you might need to learn more.

Check Eligibility Criteria: Look at the qualifications they want, like education and experience. Make sure you have what they're asking for.

Update Your Resume and Cover Letter: Change your resume and cover letter to match the job. Highlight the things that make you a good fit.

Learn About the Company: Take some time to find out about the company you want to work for. Understand what they do and what they care about. This helps you show you're interested in them.

Job Summary:
Answer inbound calls within the guidlines/goals established by the client and management. Consistently acheives call quality goals in order to meet client and customer satisfaction goals.

Job Profile:
International Voice (Technical Support)

Responsibility: Provide Technical Support to International Customers

Shift Timings: Should be flexible to work in US Rotational Shifts.

Desired Skills: Need Excellent Communication skills in English.

Must-Have strong Technical Knowledge(Hardware, Software, and networking Concepts)

Working Days: 5 days working

Weekly Offs: 2 Week Offs(Rotational and Split)

Transport: Home Pickup and Home Drop.

Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Operations Round

All Interviews will happen over telephonic or Skype.

Note: Any candidate applying for this position should be okay to work from the office.

The selected candidates should be able to join ASAP and have all documents handy for background verification.

Job Details:

1. Age: 18 years to 35 years

2. Minimum Qualification Intermediate (or +2 equivalent).

3. Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)

4. Experience Any Under Grad or Graduate Freshers.

5. Communication skills: Exceptional Spoken skills in English

6. Shifts: Rotational shifts (Should be comfortable to work in all shifts)

Salary: As per Market Standards

Skills Required:
Call Center experience a plus
Provide a high quality and proactive service to both internal and external customers

Eligibility Criteria:
1)Any Graduate can apply.

NOTE: You can directly take assessment from below link

Apply Link:  Click Here

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