Instructions To Be Followed Before Applying for the Job:
About AccentureRead the Job Description: Start by carefully reading the job description. Make sure you understand what the job involves.
Check Your Skills: Compare the skills they're looking for with what you know how to do. Figure out where you're strong and where you might need to learn more.
Check Eligibility Criteria: Look at the qualifications they want, like education and experience. Make sure you have what they're asking for.
Update Your Resume and Cover Letter: Change your resume and cover letter to match the job. Highlight the things that make you a good fit.
Learn About the Company: Take some time to find out about the company you want to work for. Understand what they do and what they care about. This helps you show you're interested in them.
Check Your Skills: Compare the skills they're looking for with what you know how to do. Figure out where you're strong and where you might need to learn more.
Check Eligibility Criteria: Look at the qualifications they want, like education and experience. Make sure you have what they're asking for.
Update Your Resume and Cover Letter: Change your resume and cover letter to match the job. Highlight the things that make you a good fit.
Learn About the Company: Take some time to find out about the company you want to work for. Understand what they do and what they care about. This helps you show you're interested in them.
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services--creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships.
Summary:
As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems. Your typical day will involve using your expertise in Network Analytics to accurately define and resolve client issues, while also utilizing your exceptional communication skills to maintain strong client relationships.
Roles & Responsibilities:
- Provide ongoing support to clients, acting as the interface between the client and the system or application.
- Utilize deep product knowledge to accurately define client issues and design effective resolutions.
- Employ Network Analytics expertise to identify and troubleshoot system issues, ensuring smooth functioning of systems.
- Maintain strong client relationships through exceptional communication skills, keeping clients informed of progress and issue resolution.
Skills Required:
- Expertise in Network Analytics.
- Experience in Service Operations.
- Strong understanding of system and application support.
- Excellent communication skills for maintaining strong client relationships.
- Ability to accurately define client issues and design effective resolutions.
Job Location: Bangalore
Eligibility Criteria:
1)Any Graduate
2)Experience: 0 to 2 years