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Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet stack before they impact their business. The Catchpoint platform offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications and APIs.
Check Your Skills: Compare the skills they're looking for with what you know how to do. Figure out where you're strong and where you might need to learn more.
Check Eligibility Criteria: Look at the qualifications they want, like education and experience. Make sure you have what they're asking for.
Update Your Resume and Cover Letter: Change your resume and cover letter to match the job. Highlight the things that make you a good fit.
Learn About the Company: Take some time to find out about the company you want to work for. Understand what they do and what they care about. This helps you show you're interested in them.
Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet stack before they impact their business. The Catchpoint platform offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications and APIs.
Roles & Responsibilities:
- Monitor the health of popular websites in internet, customer websites and identify issues with them.
- Identify industry leaders and create performance benchmark.
- Work with Marketing as a technical resource – create custom deliverables involving detailed analysis and drill down for articles, blog posts and press releases
- Manage customer expectations by leveraging internal teams
- Work as an extension of your clients team, assisting in ad hoc analysis or testing
- Ability and means to travel as needed
- Research, analyse, and resolve customer issues and questions
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Collaborate with engineering in identifying product defects, designing solutions, and testing.
- Work closely with product management in identifying customer needs and requirements, and validate future feature designs
Skills:
- Experience in data driven analysis
- Excellent problem solving, troubleshooting and multi-tasking skills.
- Experience in analytics tools such as Google Analytics, Omniture etc.
- Knowledge in DNS, HTTP, CDN and browser rendering.
- Understanding of web technologies including HTML, JS, CSS, networking, Content Delivery Networks etc.
- Excellent at understanding and analysing data
- Good understanding of various system architectures and networking devices (servers, load balancers, routers, etc)
- Experience in desktop, mobile and mobile app performance optimization
- Excellent conceptualisation and communication skills. Able to educate business and technical people around concepts, and guide them to work towards providing optimised solutions
- Great listening skills and good with customers
- Ability to work independently and as a team member
Eligibility Criteria:
1)Any graduate
2)Experience: 0 to 2 years
Location: Remote