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Key Roles and Responsibilities:
- Works as part of a 24/7 team working on rotational shifts.
- Works as part of Platform and Content Engineering handling tunings, stake holder requests, escalations, reporting, trainings.
- Administers the organization's security tools to gather security logs from environment.
- Lifecycle management of the supported security tools/technologies, Break-fix, Patching, Live update.
- Adheres to SOPs and notify stake holders on log flow/log format issues.
- Documents best practices.
- Identifies opportunities to make automations which will help the incident response team.
- Performs security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics, and a broad range of skills in LAN technologies, Windows and Linux O/S’s, and general security infrastructure.
Knowledge and Attributes:
- Entry level knowledge on implementation and monitoring of any SIEM or security tools/technologies.
- Entry level knowledge on security architecture, worked across different security technologies.
- Customer service orientated and pro-active thinking.
- Ability to problem solve and is highly driven and self-organized.
- Great attention to detail.
- Good analytical and logical thinking.
- Excellent spoken and written communication skills.
- Team player with the ability to work well with others and in group with colleagues and stakeholders.
Required Experience:
- Entry level experience in Security technologies like (Firewall, IPS, IDS, Proxy etc.).
- Entry level experience in technical support to clients.
- Entry level experience in diagnosis and troubleshooting.
- Entry level experience providing remote support in Security Technologies.
- Entry level experience in SOC/CSIRT Operations.
- Entry level experience in handling security incidents end to end.
- Entry level experience in Security engineering.
Eligibility Criteria:
- Bachelor's degree or equivalent in Information Technology or related field.
- Relevant level of Networking certifications such as CCNA, JNCIA, ACCA, PCNSA, CCSA etc. preferred.
- Relevant level of Security certifications such as AZ-500, SC-200, Security+, CEH etc. will be added advantage.
Location: Bangalore