Instructions To Be Followed Before Applying for the Job:
Read the Job Description: Start by carefully reading the job description. Make sure you understand what the job involves.
Check Your Skills: Compare the skills they're looking for with what you know how to do. Figure out where you're strong and where you might need to learn more.
Check Eligibility Criteria: Look at the qualifications they want, like education and experience. Make sure you have what they're asking for.
Update Your Resume and Cover Letter: Change your resume and cover letter to match the job. Highlight the things that make you a good fit.
Learn About the Company: Take some time to find out about the company you want to work for. Understand what they do and what they care about. This helps you show you're interested in them.
Read the Job Description: Start by carefully reading the job description. Make sure you understand what the job involves.
Check Your Skills: Compare the skills they're looking for with what you know how to do. Figure out where you're strong and where you might need to learn more.
Check Eligibility Criteria: Look at the qualifications they want, like education and experience. Make sure you have what they're asking for.
Update Your Resume and Cover Letter: Change your resume and cover letter to match the job. Highlight the things that make you a good fit.
Learn About the Company: Take some time to find out about the company you want to work for. Understand what they do and what they care about. This helps you show you're interested in them.
Job summary:
As a Data Operations - Associate within our Operations team, you will have the opportunity to develop and manage innovative, secure service solutions to meet our clients’ needs globally. Using the latest technology, you will work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with us. This role provides an unparalleled experience, putting users first and promoting growth by refining technology-promoten customer and client experiences.
Job responsibilities:
- Ensure all transactions are correctly processed, assigned and any risk and incorrect downstream impacts to be highlighted on time.
- Ensure all tasks are completed as per the agreed timelines.
- Possess Strong Risk and Control Awareness with ability to effectively priorities workloads and work to critical deadlines
- Display operational subject matter expertise e.g., Client On boarding, Asset services, Client Services, Payments services, and Reconciliation.
- Partner closely with Sales, Product, Client Service, Operations, and other internal partners to ensure a successful project delivery and client experience.
- Document procedures, process flows and perform routine reviews to ensure timely & accurate updates are implemented.
- Review and interpret client-executed documentation while serving as the point of contact for account opening status and reporting issues.
- Respond promptly and accurately on requests & inquiries from the Front Office & Client Service group.
- Liais with onshore partners and client services groups for timely resolution of exceptions/queries.
- Think creatively, transform ideas and recommend/implement process improvements.
- Foster a culture of continuous improvement; analyze processes and identify opportunities for automation and/or tactical solutions to solve for gaps to enhance end to end operating model.
Requirements:
- Strong Customer-facing / relationship management experience in similar area
- Excellent verbal and written communication skills, including executive communication skills.
- Ability to develop and mobilize internal network, key stakeholders, and associated resources.
- Keen interest in the Banking digital technology transformation agenda
- Strong problem-solving, control, and project management skill
- Strong organizational skills: ability to manage multiple priorities whilst meeting deadlines.
- Ability to work effectively under pressure.
- Ability to work without direct supervision.
- Attention to details and sense of ownership.
- Effective issue resolution and escalation skills
- Experience on continuous improvement initiatives on operational efficiency
- Comprehensive knowledge of Prime Brokerage, Custody and Clearing Business
- Bachelor of Science or Business Administration Degree
- Passion for learning new operating models, technologies, and industry trend.
- Experience in client onboarding, account opening, SSI setup, documentation analysis or related field.
- Accelerated skills in Microsoft Office, particularly advanced Excel proficiency preferred.
- Knowledge with tech tools like Alteryx, Tableau, Xceptor is preferred
Eligibility Criteria:
1)Any Graduate
2)Year of Passing: 2014 to 2024
3)Location: Bangalore