Read the Job Description: Start by carefully reading the job description. Make sure you understand what the job involves.
Check Your Skills: Compare the skills they're looking for with what you know how to do. Figure out where you're strong and where you might need to learn more.
Check Eligibility Criteria: Look at the qualifications they want, like education and experience. Make sure you have what they're asking for.
Update Your Resume and Cover Letter: Change your resume and cover letter to match the job. Highlight the things that make you a good fit.
Learn About the Company: Take some time to find out about the company you want to work for. Understand what they do and what they care about. This helps you show you're interested in them.
About ANZ:
At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
Our community of over 5,000 engineers is key to making this happen, because technology underpins every part of our business - from delivering tools, apps and services for our customers, to building a bank for the future.
About Role:
As a L1 Support you will be part of CMS- command centre you will work in Australia Operations Banking domain on rotational shifts. You will support multiple critical C1 applications on production environment. Ability to interact with individuals at all levels and can work as a part of a team, as well as independently.
Location: Bangalore
- Continuous Batch/jobs monitoring, Monitoring application health dashboard.
- A team player and ready to work in 24*7.
- Need to perform daily health checks of the C1/C2 applications which is around 50+.
- Daily Batch/Jobs status reporting to customers and stakeholders.
- Analysis of job failure, initial triage of incidents, need to perform available workaround for long running batches and job failures.
- Follow escalation process which is in place and KB’s /Runbooks to restore the services.
- Generate daily/weekly/monthly report and need to send business.
- Liaising with applications team to get application issues fixes.
- Need to participate in daily Scrum call- and stand-up calls.
Good to have:
- Hands on knowledge of application/production environment.
- Good to have ITIL V4, AWS certification and Python or any other scripting skills
- Incident management tool – Service now, BMC Remedy if any.
- Batch Monitoring tool – Control-M, IBM-Tivoli, Autosys.
- Problem solving / resolving skills.
- Strong communication and writing skills.
- Customer focus and good relationship management skills.
- Ability to work autonomously as well as collaborate with Application support team and other team members.
1)Any Graduate
2)Experience: 0 to 3 years
Location: Bangalore