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About HSBC:
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
- To ensure that all work is delivered within agreed timeframes and meets the required high quality standard
- To deliver a high quality customer driven service which provides customers with a positive view of HSBC and meets their expectation in terms of accuracy, timeliness and professionalism
- Understand and deliver excellent customer service. Process customer instructions accurately to achieve agreed quality standards and targets (as amended or notified from time to time) on all the processes worked.
- To pro-actively suggest and design improvements in process workflows
- To ensure that common errors / irregular transactions are identified and escalated in accordance with procedures in a timely manner
- To understand and comply with all relevant policies and procedures issued by the Group and contained within the Group Standards Manual and relevant Functional Instruction Manuals, Desk Instruction Books and Process Guides
- To be aware of the Operational Risk scenario associated with the role and to ensure that all actions take into account of the likelihood of operational risk occurring
- To maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators
- To acquire and update knowledge on procedures related to processes and to ensure that work is completed in accordance to procedures and within timeframes
Good to have:
- Fluent in English – spoken and written
- Proficient in MS Office, including Excel, Access and PowerPoint
- Knowledge on Fixed Income, Equities, Derivatives & FX related products & Money Market products
- Experience with vendor systems – Refinitiv & Bloomberg data feed
- Excellent attention to detail
- Work on own initiative
- Good knowledge of Derivatives/Fixed Income/Equities/FX Rates (D)
- Should be able to work flexible hours (Night Shift/Rotation Shift) (E)
1)Graduate in Commerce, Finance or Equivalent
Location: Bangalore